CHANGE AND RETURN POLICY TDZ 2019

 

 

When registering and buying the ticket, the athlete declares knowledge about the competition’s regulations and accepts the return policy stablished on this document.

 

 

Inscription costs  (does not incluided WELCU fee)

 

TDZ 2019

Presale 1

Presale 2

Presale 3

Final

Olympic

$125

$175

$225

$250

Posts

$292,5

$438,75

$526,5

$585

 

General information about tickets

 

First Presale

 

  • No devolution option, without exception.
  • It is posible to transfer the ticket to another person, paying the difference between both values at the momento of the transfer.
  • The only channel to send the request is contacto@andeschimp.com
  • November 15, 2019 is the deadline to send a transfer request without a penalty fee. Beyond that date, transfer can be made, but with a $55 USD charge.

 

Second Presale

 

There is a devolution process, involving a refund to the bank account the competitor decides the money will go back to, always depending on the next conditions:

  • 70% of the paid amount, If the process begins before may 30.
  • 50% of the paid amount, If the process begins before september 30.
  • 30% of the paid amount, If the process begins before october 15.
  • No refund will be made after october 15.

 

  • The tickets are able to be transfered to another competitor, paying the amount difference with the actual ticket value, if acquired during a presale.
  • The requirements will only be answered sending a mail to contacto@andeschimp.com
  • Deadline to apply a transfer request is Friday, november 15, 2019. After this date you will be charged $55 usd for the transfer.
  • In case the competitor is not interested in a money devolution, it may transfer his ticket to the next TDZ edition, with a credit value for $55 usd.

 

Third Presale

 There is a devolution process, involving a refund to the bank account the competitor decides the money will go back to, always depending on the next conditions: 

  • 70% of the paid amount, If the process begins before june 30.
  • 50% of the paid amount, If the process begins before september 30.
  • 30% of the paid amount, If the process begins before october 15.
  • No refund will be made after october 15.

 

  • The tickets are able to be transfered to another competitor, paying the amount difference with the actual ticket value, if acquired during a presale.
  • The requirements will only be answered sending a mail to contacto@andeschimp.com
  • Deadline to apply a transfer request is Friday, november 15, 2019. After this date you will be charged $55 usd for the transfer.
  • In case the competitor is not interested in a money devolution, it may transfer his ticket to the next TDZ edition, with a credit value for $60 usd.

 

Final sale

 

There is a devolution process, involving a refund to the bank account the competitor decides the money will go back to, always depending on the next conditions: 

  • 70% of the paid amount, If the process begins before july 30.
  • 50% of the paid amount, If the process begins before september 30.
  • 30% of the paid amount, If the process begins before october 15.
  • No refund will be made after october 15.

 

  • The tickets are able to be transfered to another competitor, paying the amount difference with the actual ticket value, if acquired during a presale.
  • The requirements will only be answered sending a mail to contacto@andeschimp.com
  • Deadline to apply a transfer request is Friday, november 15, 2019. After this date you will be charged $55 usd for the transfer.
  • In case the competitor is not interested in a money devolution, it may transfer his ticket to the next TDZ edition, with a credit value for $60 usd.

 

Terms and Conditions for every tickets sale

 

  • The competitions will hace a máximum 4:30 hours duration. The swimming competition will last 50 minutes max. The bike competition will last 2:00 hours max. The running competition will last 1:30 hours max. Once the time is up, the circuit is retired and the competitors will be retired from it.
  • The judges have the authority to disqualify a competitor if commiting an infraction.
  • The organization will not be responsable for lost objects. We recommend the competitors to leave them in their competition´s bag.
  • The 2019´s edition quota remains at 600 competitors máximum. Incluiding posts modality.
  • The commission will not be refunded in any condition.